Managing Your Account
Got any app/card-related questions? We've got the answers.
Admins
- How can I change staff card limits?
- How to I add an admin user to my account?
- Adding new users
- How to issue a Single-Use Virtual Card
- How to issue a Temporary-Use Virtual Card
- How to Bulk Upload Expense Codes for an Expense Category
- How to Issue or Manage Cards with Card Restrictions.
- How can I remove a user from my account?
- How do I download my statement?
- How can I block and unblock staff cards?
- How to check if a card is closed
- How do I delete an incorrectly added receipt? (Admin)
- How do I upload a receipt on behalf of another cardholder?
- How do I export a list of transactions?
- How do I add custom expense categories?
- How to issue a Physical Card
- How to issue a Virtual Card
Cardholders
- How do I upload a receipt?
- How do I turn notifications on?
- How to lock and unlock your Archa card
- How do I export a list of my transactions into a CSV file?
- I've forgotten my card pin
- I've forgotten my login pin
- My card has been lost, stolen or damaged
- How do I delete an incorrectly added receipt? (Cardholders)