---
title: Managing Your Account | Help Center
description: Got any app/card-related questions? We've got the answers.
---

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1. [Help Center](https://help.archa.com.au/)
2. [Managing Your Account](https://help.archa.com.au/managing-your-account)

# Managing Your Account

 Got any app/card-related questions? We've got the answers.

- [How to Lock And Unlock Your Archa Card](https://help.archa.com.au/how-to-lock-and-unlock-your-archa-card)

## Admins

- [How to Issue a Physical Card](https://help.archa.com.au/how-to-issue-a-physical-card)
- [How to Download Your Archa Account Statements](https://help.archa.com.au/how-to-download-your-archa-account-statements)
- [How to Bulk Upload Expense Codes for an Expense Category in Archa](https://help.archa.com.au/how-to-bulk-upload-expense-codes-for-an-expense-category-in-archa)
- [How to Export Transaction History from Archa](https://help.archa.com.au/how-to-export-transaction-history-from-archa)
- [How to Create a Custom Expense Category in Archa](https://help.archa.com.au/how-to-create-a-custom-expense-category-in-archa)
- [How can I Download a Receipt From a Transaction](https://help.archa.com.au/how-can-i-download-a-receipt-from-a-transaction)
- [How to Remove a User From my Archa Account](https://help.archa.com.au/how-to-remove-a-user-from-my-archa-account)
- [How To Invite A New User to my Archa Account](https://help.archa.com.au/how-to-invite-a-new-user-to-my-archa-account)
- [How to Manage Card Restrictions on Active Virtual & Temporary Archa Cards](https://help.archa.com.au/how-to-manage-card-restrictions-on-active-virtual-temporary-archa-cards)
- [How to Change Card Limits](https://help.archa.com.au/how-to-change-card-limits)
- [How to Lock And Unlock Staff Cards](https://help.archa.com.au/how-to-lock-and-unlock-staff-cards)
- [How to Issue a Temporary Virtual Card](https://help.archa.com.au/how-to-issue-a-temporary-virtual-card)
- [How to access Audit Logs](https://help.archa.com.au/how-to-access-audit-logs)
- [How to Set Up & Manage Auto-freeze for Archa Cards](https://help.archa.com.au/how-to-set-up-manage-auto-freeze-for-archa-cards)
- [How to I add an admin user to my account?](https://help.archa.com.au/how-to-i-add-an-admin-user-to-my-account)
- [How do I delete an incorrectly added receipt? (Admin)](https://help.archa.com.au/how-do-i-delete-an-incorrectly-added-receipt-1)
- [How to issue a Virtual Card in Archa](https://help.archa.com.au/how-to-issue-a-virtual-card)
- [How To Upload Receipts on Behalf of Someone Else](https://help.archa.com.au/how-to-upload-receipts-on-behalf-of-someone-else)

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## Cardholders

- [I've Forgotten My Login PIN](https://help.archa.com.au/ive-forgotten-my-login-pin)
- [How to Upload Receipts to Archa](https://help.archa.com.au/how-to-upload-receipts-to-archa)
- [How to Navigate the Archa App as a Cardholder](https://help.archa.com.au/how-to-navigate-the-archa-app-as-a-cardholder)
- [How to Enable Push Notifications in the Archa Mobile App](https://help.archa.com.au/how-to-enable-push-notifications-in-the-archa-mobile-app)
- [How to Add Your Archa Card to Apple Wallet](https://help.archa.com.au/how-to-add-your-archa-card-to-apple-wallet)
- [How to Change Your Archa Card PIN](https://help.archa.com.au/how-to-change-your-archa-card-pin)
- [My card has been lost, stolen or damaged](https://help.archa.com.au/my-card-has-been-lost-stolen-or-damaged)
- [How do I delete an incorrectly added receipt? (Cardholders)](https://help.archa.com.au/how-do-i-delete-an-incorrectly-added-receipt)
- [Enable Biometric Authentication on the Archa App](https://help.archa.com.au/-)

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## Troubleshooting

- [Why is my card being declined?](https://help.archa.com.au/why-is-my-card-being-declined)
- [Why is a transaction not appearing in Xero?](https://help.archa.com.au/why-is-a-submitted-receipt-not-appearing-in-xero)
- [Why can't I submit my receipt?](https://help.archa.com.au/why-cant-i-submit-my-receipt)
- [Why are transactions showing as BAS excluded?](https://help.archa.com.au/why-are-transactions-showing-as-bas-excluded)

- [Getting Started](https://help.archa.com.au/getting-started)
- [Managing Your Account](https://help.archa.com.au/managing-your-account#main-content)

    - [Admins](https://help.archa.com.au/managing-your-account#admins)
    - [Cardholders](https://help.archa.com.au/managing-your-account#cardholders)
    - [Troubleshooting](https://help.archa.com.au/managing-your-account#troubleshooting)
- [Integrations](https://help.archa.com.au/integrations#main-content)

    - [Xero](https://help.archa.com.au/integrations#xero)
    - [SAP Concur](https://help.archa.com.au/integrations#sap-concur)
- [Archa Rewards](https://help.archa.com.au/archa-rewards#main-content)

    - [Velocity](https://help.archa.com.au/archa-rewards#velocity)
    - [PayRewards](https://help.archa.com.au/archa-rewards#payrewards)
- [Billing](https://help.archa.com.au/billing)
- [FAQs](https://help.archa.com.au/faqs#main-content)

    - [Security](https://help.archa.com.au/faqs#security)
    - [Travel Insurance](https://help.archa.com.au/faqs#travel-insurance)
    - [Get In Touch](https://help.archa.com.au/faqs#get-in-touch)

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