Help Center
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Managing Your Account
Getting Started
Managing Your Account
Admins
Cardholders
Troubleshooting
Integrations
Xero
SAP Concur
Archa Rewards
Velocity
Billing
FAQs
Security
Travel Insurance
Get In Touch
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Help Center
Managing Your Account
Getting Started
Managing Your Account
Admins
Cardholders
Troubleshooting
Integrations
Xero
SAP Concur
Archa Rewards
Velocity
Billing
FAQs
Security
Travel Insurance
Get In Touch
Managing Your Account
Got any app/card-related questions? We've got the answers.
Admins
How can I change staff card limits?
How do I add a new cardholder to my account?
How can I remove a user from my account?
How do I download my statement?
How can I block and unblock staff cards?
How to check if a card is closed
How do I delete an incorrectly added receipt? (Admin)
How do I upload a receipt on behalf of another cardholder?
How do I enable receipt submission (Xero users)
How do I export a list of transactions?
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Cardholders
How do I upload a receipt?
How do I turn notifications on?
How to lock and unlock your Archa card
How do I export a list of my transactions into a CSV file?
I've forgotten my card pin
I've forgotten my login pin
My card has been lost, stolen or damaged
How do I delete an incorrectly added receipt? (Cardholders)
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Troubleshooting
Why is my card being declined?
Why is a transaction not appearing in Xero?
Why can't I submit my receipt?
Why are transactions showing as BAS excluded?
How can I download a receipt from a transaction?
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