There are two main reasons why transactions are showing as BAS excluded
A receipt has not been uploaded yet
Our system pulls the transaction information from the receipt that has been attached. If a receipt has not been uploaded yet, the tax amount won’t be known and the transaction will therefore show as BAS excluded.
The receipt attached is not clear
If the receipt attached is not clear, our system won’t be able to read the tax amount and a transaction might show as BAS excluded.
Making sure the photo you take can help to ensure the tax amount is shown correctly.
If you're still concerned about your transactions showing as BAS excluded, contact our friendly customer support team and they will be happy to help.
You can reach them via email at help@archa.com.au or give them a call at (03)7034 6935.