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FAQs
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      Back to home
      1. Help Center
      2. FAQs
      • Getting Started
      • Managing Your Account
        • Admins
        • Cardholders
        • Troubleshooting
      • Integrations
        • Xero
        • SAP Concur
      • Archa Rewards
        • Velocity
      • Billing
      • FAQs
        • Security
        • Travel Insurance
        • Get In Touch
      • Updated Mobile App
        • Navigating your new app

      FAQs

      Extra info on keeping you secure, travel insurance and how to get in touch with us.

      Security

      • What type of identity verification questions would Archa ask from me?
      • What should I do if I am suspicious about a call, email, or SMS?
      • What is phishing?
      • Additional Security Tips
      • Mastercard ID Theft Protection
      See more

      Travel Insurance

      • Information about travel coverage
      • Who is eligible for travel insurance?
      • How can I ensure I'm covered?
      • Are Archa cardholders covered if their flight is booked under another cardholder?
      • How can I submit a claim?
      • What documents do I need to make a claim?
      See more

      Get In Touch

      • Contact Customer Support
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      archa.com.au
      • Go to archa.com.au
      • About Archa